Thank-you to you and to Stephany for keeping us entertained with updates on Hayley while the site is still down. Thanks also Roger and Dave for the updates. Hopefully, things will be back to something approaching normal over the next few days.
Hi Everyone, Glad to have found you !! I was away from last Tuesday to Saturday evening and find no HWI forum on Sunday. Nearly a week for me without HWI. I had found the same links Joe posted myself so was aware what was happening but it did not make it any easier. Anyway.......... I also got my email to say my CD's were on the way from Japan Looking on the bright side the HWI shutdown has resulted in me registering for AAI forum ;D ( Hi Dazza ;D )
We are seeing some progress now on Planet H1 datacenter Phase 1 (floor 1 where the HWI Forum Server 20 is located). Here are the two latest updates direct from The Planet hourly update web page
H1 Data Center Updates
June 2 – 2:56pm CDT
Power in H1 Phase 1 has been restored. We are starting to turn customer servers on in batches.
June 2 – 4:09pm CDT
Customer servers are coming online now. We are doing a rack by rack physical check for any servers that need technical support.
Now that power is restored and when the technical checks are complete, Proboards will be able to start transferring the data to the new servers already installed. I am hopeful now that the HWI forum will be back online sometime on Tuesday GMT.
Reminder - Please do not post anything if you see the restored forum before Roger or I do (i.e. unless you have the go-ahead from us) - we wish to ensure that all the original data is restored first, to reduce the chance of any lost or duplicated posts and threads.
I have beem monitoring the situation at approximately two hourly intervals throughout the night but I regret we seem to be no further forward. Server 20 has not yet begun copying. I know Dave interpreted a message differently yesterday but I am still not expecting the HWI forum to return before tomorrow morning (BST) at the earliest.
Incidentally, I have seen warnings that, once all forums are back online, there are likely to be further outages due to generator issues. At the moment, they are scheduled for Saturday 7th or Saturday 14th June. The Planet hope they will be limited to 6 hours.
Thank you for the update and for your diligence and dedication in keeping on top of the situation at Proboards.
I agree with your understanding. I had a look at the updates late last night and it would appear that to get things up and running initially more quickly, they have brought in a stand-by generator whilst a new permanent transformer is installed and set up. The follow up down time will be whilst they transfer power to from the stand-by to the permanent power source. If they actually can limit this to 6-8 hours, it will be a magnificent acheivement.
Incidentally, I've just had a look at HWI which is now showing Proboards home page which, I think could be more confusing than what we previously had.
Anyway, as several members have said, setting up temporary shop over here at AAI at least keeps us chatting, though I'm surprised more of our regular contributors have not found us yet, or maybe they're just lurking in the background.
If they don't actually know what is happening during this downtime, I can see some major Hayley therapy being required to resusitate them!
I rarely look at the official forum so I didn't know if it had been mentioned there. If we were to explain the situation, it would help to reassure our members but, as you say, many of them don't look at it. For everyone else who is not an HWI member, it may not help our reputation (HWI's and ProBoards). If any of them were considering joining, something like this might put them off. It therefore might be better not to say anything.
If it is already there, that's fine. We will just go with the flow.