Network Outage

[admin]

SERVER 20 IS NOW COPYING DATA!

;D :applaud: .... :snoring:

Roger

[Dave]

Jun 3, 2008 11:09:22 GMT admin said:

Hi Martin and Grant,

The url pointing to the ProBoards Home page is a very recent development. I don't know what that tells us but have asked the question.
Roger

Hi Roger and everyone,

I think it may be because The Planet's temporary backup generator for datacenter phase 1 (where server 20 is located) has recently failed. If they were in the middle of a data copy, it may have produced unexpected results (even though the new server is located elsewhere). They are evaluating the repair time and searching for a replacement generator as when you are using the backup, there is no backup!

June 3 – 6:38am CDT - The Planet

Around 2:20 AM CDT, the backup generator being used to power H1 Phase | experienced an electrical issue resulting in service loss for Phase I; Phase II remains unaffected at this time. Our data center operations and facilities teams immediately began investigating the cause of the failure to restore power to the Computer Room Air Conditioner (CRAC) units and Power Distribution Units (PDUs) for Phase I.

The staff successfully tested the 2 megawatt generator without load, so they began powering up the CRAC units and PDUs to restore service to Phase I. While working through this power restoration, the generator's breakers were tripped by their internal electronics. The generator is rated to handle more than the load required to power the phase, and the generator itself is fully functional, but the breaker system must be replaced to guarantee stable power distribution.

We have attempted to locate a replacement generator and are evaluating the time necessary to repair the breakers on the current generator so we can restore power as quickly as possible. We do not have an ETA for power restoration, but we will be updating you hourly with our current status or sooner, as developments warrant.

Let's hope all the data was copied across before the backup power failed. I believe the new server is located elsewhere however, that doesn't help much until they've got the data from the old server 20.

Grant, there shouldn't be any downtime when they eventually get their main transformer room rebuild (next weekend or the one after) because the new servers are located somewhere else.

Looks like we are going to be one of the last 4 servers to be restored Have any of our US friends got a spare generator?

Cheers, Dave

[admin]

Hi Dave,

I am sure you're right but that means that Patrick's message saying that 20 was now copying was made after the generator failure. I therefore got excited... but it didn't last for long.

Roger

[Dave]

Hi Roger,

Well maybe it copied successfully and they are doing some reconfiguring of the new server before returning it to service?

You never know... and I live in hope!

Cheers, Dave

[admin]

Jun 3, 2008 12:35:54 GMT Dave said:

... and I live in hope!

Eh? Hope is a village in Wales. You told me you were in Hampshire!

Roger

[Steve]

Hi all

Lets just cross our fingers and hope (Whether in Hampshire or not!) all at at once!



Steve H

[grant]

Jun 3, 2008 12:44:03 GMT admin said:

Jun 3, 2008 12:35:54 GMT Dave said:

... and I live in hope!

Eh? Hope is a village in Wales. You told me you were in Hampshire!

Roger

Actually Roger, Hope is a village in the Derbyshire Peak District! There's also one in Shropshire, Powys, Clwyd and Devon!! :exit:

Best wishes
Grant

[martin]

Jun 3, 2008 13:00:14 GMT grant said:

Actually Roger, Hope is a village in the Derbyshire Peak District! There's also one in Shropshire, Powys, Clwyd and Devon!!

We do not have a Hope in Bucks so I suppose that makes us hopeless!

Martin

[admin]

Server 29 has come online in the past 30 minutes. I have searched for a forum which uses 29 and it appears to be up to date (with posts dated 31 May, shortly before the time of the explosion).

Server 29 was copying at the same time as ours (and a couple of others). Indications are that ours could complete fairly soon.

Roger

[richnorri]

Hello folks!

I'm seeing the Proboards Home page too. If anybody wants something to read while waiting for the restoration of HWI, the July edition of Classic FM Magazine is now in the shops. It has a major feature about this year's Classical Brit Awards, including some very interesting comments from Hayley.

Richard

[richnorri]

Hello folks!

The HWI Forum has just come back with posts up to 31st May. I won't attempt to post anything until Roger or Dave gives the all clear.

Richard

[admin]

We are back online but I have temporarily put the forum into Maintenance Mode. I will take a quick look around to ensure that everything is as it should be before returning it to view. That shouldn;t take more than 15 minutes or so. All being well, it should be fully operational.

Roger

[Dave]

Hi Roger and Richard,

The good news (so it appears) is that by being one of the last servers to be restored, we have missed out the intermediate step of an April backup followed by a full restore - looks like everything is there to the end of May.

I hope that you don't find anything odd in there, Roger (apart from me! :jester: )

Cheers, Dave

[stephany]

Phew! It's good to see the forum back online.

After a brief look it looks as though everything has been restored to normal! Of course I won't post anything until we get clearance from our admins.

Stephany

[admin]

Everything looks fine. We are no longer in Maintenance Mode so let posting commence!

Phew!
Roger